While the credit memo is shown on the screen press the DELETE button (GOLD <F1> key followed by the D key). The customer portion of the credit memo is deleted from the record system and the screen displays the detail part of the form.
Press the FIND FIRST <F3> button to display the first detail line. Press the DELETE button (GOLD <F1> key followed by the D key). The detail line is now deleted from the system. Repeat this process for each detail line until there are no more entries.
Once all the detail records have been deleted, press the NEXT <F7> button. The fields on the trailer screen will be empty because the record was removed from the customer portion of the screen. From here you may either return to the customer portion of the screen by pressing the NEXT <F7> button or, return to the menu by pressing the EXIT <F8> button.