1. The date of the payment or receipt is earlier than the date parameter entered for this process.
2. The payment or receipt is in a closed period.
3. There are no transactions referencing the payment or receipt.
Payments and receipts are most commonly referenced by bank deposit transactions, so run the process Maintenance, Delete Old, Bank Deposits from this menu before attempting to delete payment or receipt transactions.
Deleting payments and receipts completely removes the records from the Cash Receipts System. So it is recommended that you run a report listing all payments and receipts before the date you intend to use for deletion. This process should be run with extreme caution.
Note: Once any records have been deleted from a closed period, that period cannot be reopened.