47.1 How to Find Error Messages

The error messages you may encounter while running the Payroll System are documented in this chapter. Most errors are made up of a label and a message. The label may be either a number or a series of characters followed by a number. When a label has a series of characters preceding the number, these characters represent the program in which the error occurred. The numeric part of the label uniquely locates the error in the program. For example, in the error message

calcpay0110: voucher voucher already in use

the label is calcpay0110. Calcpay represents the program that creates payroll vouchers, calcpay. The following table lists the error message labels and the programs associated with each label.

Table 47 - 1 Error Messages Labels

Label Program Description

applylab applylab process to apply labor distribution

bkfrm bookform library function, general purpose user_edit

bkkey bookkey library function, coordinates header/detail records

bopen bopen library function, open files

calcpay calcpay process to calculate payroll

cdform cdform user_edit for payroll pay list

dedform dedform user_edit for standard deductions

delrec delrec process to remove old labor hours

deltrx deltrx process to delete old transactions

empform empform user_edit for employee master

labform labform user_edit for labor distribution

lgr ledger library function, accesses ledger file

makeck makeck process to create payroll checks

mklist postlist library function, user_edit that runs trial post

mstr mstredit library function, user_edit for master records

payform payform user_edit for payroll vouchers

post post library function, posting routines

reqfld reqfld library function, checks for required fields on form

vaform vaform library function, accesses validation form

valf valform library function, validation routine

The error messages are grouped by data entry screens and processes and reports. Most of the data entry screen labels do not contain characters and are listed numerically. Although most process labels are made up of characters representing the process followed by numbers, labels for errors related to user input are usually made up of just numbers. Errors for each process are grouped together and are listed numerically.

Error messages not preceded by labels appear at the beginning of their sections. Error messages that can occur in more than one area of the system, are listed in the group titled, General Error Messages. These messages are listed alphabetically and numerically.

Some error messages in the Processes section are preceded by a system error message or a message listed in the General Error Messages section. These messages provide more detailed information as shown below.

bopen####: error message

calcpay0200: cannot open [master | header | detail] file for name

The message labeled bopen describes why the file cannot be opened. The bopen message is listed in the General Error Messages section. The other type of double error message is an error message that is preceded by a system error message.

calcpay0210: system error message

calcpay0210: cannot set [master | header | detail] file field list for name

The system error message specifies why the field list cannot be set for the file.

Many of the error messages, make reference to name, ledger, or ledger code. Every file within the C/Books accounting system is associated with a ledger code and is described by a name. These codes along with their associated files and descriptive names are listed in the Accounting Files section.

To look up an error message, first locate the group where the message occurred. For example, if you encounter an error entering a deduction on the Standard payroll deductions screen, you would first look under the section titled Data Entry Screens and within that section the subsection Standard payroll deductions. If you cannot find the error message there, look for the message in the General Error Messages section.

If you need to call our support line in order to resolve a problem, be sure to give the support person the labels associated with any error messages you have encountered.