5.4 Partial Cancellation of Filled, Shipped, and Billed Orders

Filled Order

If you want to cancel part of a filled order, then just delete those detail lines of the packing slip that correspond to the detail lines in the order that you want to cancel. Do not delete the packing slip header in this case.

Shipped Order

To cancel only part of a shipped order, first unship the appropriate packing slip. Then delete the packing slip detail lines that correspond to the order detail lines that you wish to cancel. Next delete the order detail lines. Finally, ship the order again by running the process Mark Shipped Packing Slips for the packing slip that was unshipped.

Billed Order

To cancel only part of a billed order, first unbill the appropriate packing slip or slips. Next unship the packing slip or slips that you unbilled. Then delete the packing slip detail lines that correspond to the order detail lines that you wish to cancel. Next delete the order detail lines. Finally, ship and bill the order again by running the processes Mark Shipped Packing Slips and Bill Shipped Orders for the packing slip or slips that were unbilled and unshipped.